Marathon Group’s message on COVID19

At Marathon, the health and safety of our employees, customers, vendors and other stakeholders are of the utmost importance to us. In the wake of the COVID 19 pandemic here are some of the measures that we have implemented. We will be complying with any further guidance from the Government and Health professional as the situation progresses and sharing updates here.

Marathon Group is setting up a Labour Relief Fund for daily wage construction labourers. We are supporting more than 300+ labourers and aim to support more. You can learn more and contribute to the cause here.

Important update 25/3/2020

As per the Government of Maharashtra directive, all our offices will remain shut till 14th April 2020.

Our teams will be working remotely to assist you. You can directly contact your Sales Manager, Relationship Manager or Sourcing/Supplier Relations Manager in case you have their contact details or you can reach us at the following email ID’s or phone numbers

Sales enquiries

t: 76 77 501 501
e: [email protected]

Customer care

e: [email protected]

Stay safe! Together let’s #fightcovid19 and #flattenthecurve

 

Note: The Marathon Futurex facilities office will remain open with minimal staffing since Futurex houses several essential businesses.

Important update 20/3/2020

As per the Government of Maharashtra directive, all our offices will remain shut till 31st March 2020.

Update 17/3/2020

Here are some measures we have implemented at our offices to prevent the spread of coronavirus.

Sanitized offices – All our offices and premises are being regularly sanitized. High contact services like lobbies, lifts – door handles, buttons, tables, reception desk etc are sanitized multiple times daily with disinfectant. Employees have been trained on handwashing and sanitizing protocols. Only essential personnel will be present in our offices.

Screening – We have started screening employees, visitors, customers and our labour force using infrared thermometers to test for fever. Anyone exhibiting any symptoms is barred from entering. The screening will be scaled across sites in the next few days. Please do cooperate with our staff for these checks.

Free Pick up & Drop – We are providing free pick up & drop services from your home/work location to visit our sales offices so that you can avoid congested public transport. Please contact our sales team for scheduling a pickup or drop.

Virtual tours, out-of-office presentations and video calls – In case you would like to learn more about the project but do not want to visit at the moment, you can visit our website marathon.in for detailed information on all our projects. We also have virtual tours of our project and show flats available. You can even request for a presentation from a sales person outside offices premises. Contact our presales team for scheduling such meetings.

Customers and visitors are requested to cooperate with our team for checks and also follow hygiene protocols like hand-washing and use of sanitizer. If you have any symptoms of illness, please refrain from visiting.

SANITIZED FACILITIES

Our housekeeping staff has been trained to sanitize and disinfect high contact surfaces like lift buttons, door knobs etc.

We will be temporarily shutting gyms, indoor games room and swimming pools on-premises. Other group activities like house-warming ceremonies, parties etc will also not be permitted during this period.

We will be providing infrared thermometers wherever possible at the lobby for checking residents, staff and visitors.

Main lobby doors will be open and biometric and fingerprint sensors will be disabled temporarily.

Couriers and parcels will be collected at the security. Please coordinate with the security to collect packages. Delivery persons will not be allowed inside the premises.

We have created an internal Standard Operating Procedure in case of an outbreak. You can view it here.

 

GUIDELINES FOR RESIDENTS

We recommend that children remain indoors and avoid playing in groups.

Please wash your hands frequently. Ensure that house-help is washing hands or using sanitizer before entering the home.

Please inform our facility team if you are returning from a foreign trip

Any residents displaying symptoms of the Covid19 to immediately inform our facilities team so appropriate action can be taken

Cars door and house door handle to be sanitized by owner or keep Hand sanitizer inside the car.

People travelling in public transport like trains, buses, rickshaws or cabs are advised to use hand sanitizers and masks and wash hands regularly.

Travel only if required for next two weeks.

Our support staff will continue to be available for any queries you may have.

Channel Partners can email our sourcing team details of the client visiting before the visit and are encouraged to not visit with the client.

We will be reducing the number of face to face meetings with suppliers and vendors and will switch to telephone or email conversations wherever feasible.

Please follow sanitising and hand-washing protocols put in place at our sales offices and cooperate with our staff for temperature checks.

All employees have been trained and briefed on sanitisation and hygiene protocols

Temperature checks using infrared thermometers are being done at all our offices and construction sites

In accordance with the BMC notification, 50% of our staff will be working on alternate days. Wherever possible employees are working from home.

New labour is not being appointed temporarily without supervisor approval. If any new labour is recruited, they are being quarantined first.

Meetings are being cancelled wherever possible in favour of email or telephonic conversations.

Any persons with fever or cough symptoms are immediately being sent home.

With these steps, we want to ensure that your health and safety is not compromised in any way. If you have any doubts or queries, feel free to reach out to us and we will try to address them the best way possible. Our sales, sourcing, supplier relations and customer care team will continue to be available to assist you.

FOR CUSTOMERS & VISITORS

Sanitized offices – All our offices and premises are being regularly sanitized. High contact services like lobbies, lifts – door handles, buttons, tables, reception desk etc are sanitized multiple times daily with disinfectant. Employees have been trained on handwashing and sanitizing protocols. Only essential personnel will be present in our offices.

Screening – We have started screening employees, visitors, customers and our labour force using infrared thermometers to test for fever. Anyone exhibiting any symptoms is barred from entering. The screening will be scaled across sites in the next few days. Please do cooperate with our staff for these checks.

Free Pick up & Drop – We are providing free pick up & drop services from your home/work location to visit our sales offices so that you can avoid congested public transport. Please contact our sales team for scheduling a pickup or drop.

Virtual tours, out-of-office presentations and video calls – In case you would like to learn more about the project but do not want to visit at the moment, you can visit our website marathon.in for detailed information on all our projects. We also have virtual tours of our project and show flats available. You can even request for a presentation from a sales person outside offices premises. Contact our presales team for scheduling such meetings.

Customers and visitors are requested to cooperate with our team for checks and also follow hygiene protocols like hand-washing and use of sanitizer. If you have any symptoms of illness, please refrain from visiting.

FOR RESIDENTS

SANITIZED FACILITIES

Our housekeeping staff has been trained to sanitize and disinfect high contact surfaces like lift buttons, door knobs etc.

We will be temporarily shutting gyms, indoor games room and swimming pools on-premises. Other group activities like house-warming ceremonies, parties etc will also not be permitted during this period.

We will be providing infrared thermometers wherever possible at the lobby for checking residents, staff and visitors.

Main lobby doors will be open and biometric and fingerprint sensors will be disabled temporarily.

Couriers and parcels will be collected at the security. Please coordinate with the security to collect packages. Delivery persons will not be allowed inside the premises.

We have created an internal Standard Operating Procedure in case of an outbreak. You can download it here.

 

GUIDELINES FOR RESIDENTS

We recommend that children remain indoors and avoid playing in groups.

Please wash your hands frequently. Ensure that house-help is washing hands or using sanitizer before entering the home.

Please inform our facility team if you are returning from a foreign trip

Any residents displaying symptoms of the Covid19 to immediately inform our facilities team so appropriate action can be taken

Cars door and house door handle to be sanitized by owner or keep Hand sanitizer inside the car.

People travelling in public transport like trains, buses, rickshaws or cabs are advised to use hand sanitizers and masks and wash hands regularly.

Travel only if required for next two weeks.

FOR CHANNEL PARTNERS, VENDORS & SUPPLIERS

Our support staff will continue to be available for any queries you may have.

Channel Partners can email our sourcing team details of the client visiting before the visit and are encouraged to not visit with the client.

We will be reducing the number of face to face meetings with suppliers and vendors and will switch to telephone or email conversations wherever feasible.

Please follow sanitising and hand-washing protocols put in place at our sales offices and cooperate with our staff for temperature checks.

With these steps, we want to ensure that your health and safety is not compromised in any way. If you have any doubts or queries, feel free to reach out to us and we will try to address them the best way possible. Our sales, sourcing, supplier relations and customer care team will continue to be available to assist you.