Sr. Executive – Customer Relationship Management

Roles and Responsibilities

• Responsible for end to end customer interaction post sales to possession handover.
• To build a relationship with customers, and solve all their queries and doubts.
• To handle overbearing/challenging customers with ease.
• To raise all demands based on the payment milestones, record all the receipts and do regular payment follow ups.
• Timely reminders and documentation compliance in case of non payment.
• Should be able to prepare all critical documents like agreement for sale, NOC, possession letter, and other legal documents with accuracy.
• Should be aware of the registration process and relevant government regulation updates.
• Coordinating with bankers for customer disbursements.

Required Candidate profile

• Good communication skills – English, Hindi & Marathi
• 3-4 years of experience in customer relation management role from real estate industry
• We are open to see Freshers and candidates from other industry also
• Willing to work on Weekends (1 day week off in a week)

Package
4,50,000 – 6,00,000 P.a

Interested candidates can send your updated resume to [email protected]